We are looking for a Guest Relations Officer to join our team!
As the Guest Relations Officer, we rely on you to:
- Enhance guest relations and loyalty scores
- Provide support to ensure a smooth and efficient Guest Relations Operation
- Handle all guest requests in a timely, professional, and efficient manner
- Provide all-rounded guest services such as checking in and out
- Contribute towards a memorable hotel experience for all guests
We are looking for someone who:
- Takes pride in being a hotelier
- Preferably has relevant hospitality experience
- Has strong interpersonal and communication skills
- Enjoys working as part of a team
- Has a can-do attitude
- Is a self-starter
- Enjoys crafting best-fit solutions for guests
We Offer
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for? Click the apply button now!
