Description
A QA/QC (Quality Assurance/Quality Control) Engineer is responsible for ensuring that products or services meet established standards of quality, including reliability, usability, and performance. Their role involves a mix of proactive and reactive tasks to prevent and address defects or issues.
Safety
• Ensure Workplace in Safe and Healthy Environment.
• Safe and efficient receiving, storage, issuing of goods.
• Ensure No Slips, Trips and Falls environment
• Use correct lifting postures and techniques to prevent injuries.
Responsibilities
• To have and maintain good daily attendance and punctuality.
• To update team member at least 2 working days in advance before going for leave, to minimize downtime
Quality Assurance Processes
• Develop and implement product quality assurance processes, procedures, and standards to ensure compliance with regulatory requirements and industry best practices. Establish quality metrics, key performance indicators (KPIs), and quality control plans to monitor and improve product quality throughout the life cycle.
Product Inspection and Testing
• Conduct product inspections, tests, and evaluations to verify compliance with specifications, standards, and customer requirements.
• Collaborate with manufacturing and engineering teams to identify and address product defects, non-conformities, and quality issues.
Root cause analysis and Corrective Actions:
• Investigate and analyze product quality issues to identify root causes and implement corrective and preventive actions (CAPAs) to prevent recurrence.
• Utilize quality tools and methodologies such as 8D, 5WHYs, Fishbone diagrams, and Failure Mode and Effect Analysis (FMEA) to drive problem-solving and continuous improvement.
Supplier Quality Management
• Collaborate with suppliers to ensure the quality and reliability of incoming materials, components, and sub-assemblies.
• Conduct supplier audits, assessments, and qualifications to evaluate supplier capabilities and ensure compliance with quality standards.
Regulatory Compliance
• Ensure product compliance with regulatory requirements, standards, and certification (e.g., ISO, IEC, NEA & MOM) through documentation and adherence to quality management systems.
Continuous Improvement
• Lead continuous improvement initiatives to enhance product quality, reduce defects, and optimize manufacturing processes.
• Implement Lean and Six Sigma principles to streamline processes, eliminate waste, and improve overall product quality and efficiency.
Goal
· To achieved less than 10 customer complaints per year
· Zero Incident case in workplace
· Zero NCR from External Auditors relating to ISO certificates
· To achieved 72 Training hours per year
· To conduct min 12 internal training sections per year
· Monthly Healthy Activities
· CSR participation (Min once a year)
Requirements
· Preferably Diploma / Degree in Engineering, Quality Management, or Electrical/Electronic related field.
· Preferably Proven experience in product quality engineering, quality assurance, or related roles.
· Preferably Strong understanding of quality management systems, standards, and methodologies.
· Preferably Experience in product inspection, including statistical process control and measurement systems analysis.
· Preferably Experienced with ISO 9001:2015, ISO45001:2018 & IECEX
· Preferably Knowledge of root cause analysis tools and methodologies (e.g., 5WHYs, Fishbone diagrams, Etc)
· Positive attitude with good interpersonal skills
