· Perform general warehouse activities
· Handle all pick and pack activities
· Update warehouse management system
· Assist in daily and monthly cycle count
· Perform good housekeeping within the area of work
· Comply with standard operating procedures
· Comply with warehouse safety and health rules
· Manage day to day operations - Inbound & Outbound flow from pick up to drop off site.
· Support sales personnel and assist in preparing and publishing quotations.
· Ensure On-time pickup &delivery, reliable execution and accurate forecasting
· Ownership of job scope - coordinate with multiple vendors and customers and compilation of business information including transport tariffs.
· Execute contingency routing/ resolution that minimizes cost and meets brand service level
· Effectively manage and escalate client's requests to increase customer satisfaction.
· Work closely with project sales team to create/initiate action plans as appropriate to resolve repetitive service issues.
· Responsible for communication of logistics execution.
· Identify opportunities to improve logistics services and make recommendations for process improvement.
· Cooperate with various Departments and overseas agents/offices to provide timely update to customers
· You will be measured by how well you pay attention to detail, communicate with cross functional teams, prioritize multiple tasks, follow through projects to completion, come up with creative ideas that make processes more efficient, and adapt to an ever changing fast paced environment.
· An ability to articulate a value proposition
· Ensure compliance with all Customs and other trade regulatory formalities.
· Establish ongoing processes for reconciling original shipping quotes with freight invoices and cost sheet
