Purpose
The Regional Compliance Specialist provides programmatic oversight to Datacenter physical security compliance. The role will be responsible for facilitating, monitoring, and documenting procedures, processes, and overall compliance related to Security Officer services. The role is highly collaborative and requires significant interaction and dependency on other work groups to execute field activities in support of the compliance program.
The role will be based in APAC but would travel outside of APAC to support other countries across Europe and into Africa / Middle East and potentially the US.
Responsibilities
- Collaborates with Datacenter Security Operations and other stakeholders to monitor enforcement of standard operating procedures.
- Identifies compliance risks and concerns and implements solutions to improve controls and operations; make suggestions for improvement and takes corrective actions when needed.
- Provides clear and timely findings, determinations, and recommendations to business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues.
- Disseminates written expectations and procedures related to compliance activities.
- Educates business partners on the benefits, financial impact, or consequences associated with adherence or non-adherence to internal requirements.
- Assists in the development and implementation of training programs in accordance with compliance initiatives.
- Schedules and facilitates a variety of meetings and webinars to share information and build awareness.
- Provides support on projects that drive process improvement within the operations and program support teams; recommends changes to workflows and operating practices to improve efficiency.
- Assists with development, scheduling, and completion of compliance evaluations.
- Maintains a customer service approach to problem solving and works with the client and program management to find solutions to contract compliance and risk assessments.
Competencies
- Excellent organisational skills and extremely high attention to detail.
- Effective time management, able to deliver projects on-time and that meet expectations.
- Capable of working under pressure and able to maintain a professional demeanour and approach with internal and external customers.
- Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form, and act upon such instruction to accomplish a given task or project. In the event of unclear instruction, must have the ability to ask for clarification without prompting.
- Excellent problem-solving skills.
- Competent report writer.
- Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism are essential.
- Thorough understanding of standard office procedures and practices.
- Ability to create and revise documentation with a variety of stakeholders.
- Ability to thrive in a detail-oriented environment with quickly changing requirements.
- Demonstrates ability to adapt and quickly learn unfamiliar areas of business.
- Ability to exercise independent judgment and decision-making skills.
- Ability to communicate clearly and concisely, both verbally and in writing.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to be an effective team member and handle projects responsibly.
- Strong customer service skills and results-oriented approach to business.
- Required ability to handle multiple tasks concurrently.
- Computer usage which may include prolonged periods of data entry.
- Handling and being exposed to sensitive and confidential information.
Essential
- BA/BS in Business Administration, Public Administration, Finance, Law, (or directly related work) or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
- Intermediate/Advanced knowledge of Microsoft Office applications including Word, OneNote, PowerPoint, Visio, Excel, as well as SharePoint.
- Datacentre experience.
- Valid driving licence.
- Able to work evening or weekend hours when required, such as during an emergency event or crisis.
