The main responsibilities and tasks of this position are as listed below, but not limited to these:
- To assist guests with taxi requests and assist them with their belongings into the taxi
- Co-ordinate with arriving coaches/passengers vans/Taxi & Uber/Grab to their waiting area
- To assist arriving and departing guests and ensure that all belongings are being retrieved or placed in taxi upon arrival or departure respectively
- To co-ordinate on parking lots for VIP guests and ensure they are duly received
- Co-ordinate parking for drivers for pick-up guests
- Assist in loading and unloading and tagging of luggage for arrival and departure from taxi or luggage van
- Promptly greet and welcome all guests on arrival
- Able to provide information and assistance to guests as and when required
- To be well versed with all shuttle and taxi booking charges to provide accurate information to guests.
- Provide direction, information and/or assistance to guests as and when required
- To report on incidents/accidents at driveway and redirect traffic flow when required
- Ensure smooth flow of traffic at the driveway
- To ensure general cleanliness at the front driveway
- May be required to assist Bellman in luggage duties when required
- Work hand in hand with car Valets to ensure smooth traffic flow at all times
- Attend department briefings and meetings
- Any other duties as assigned from time to time
- Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative
