Job Responsibilities
- You need to maintain superior standards in cinema presentation and customer service.
- Able to Manage the business performance of the location by taking initiatives and actions to improve the business.
- Act to ensure that the company is protected against loss (financial or otherwise), resulting from poor performance or practices.
- Pro-active effects on the Location and its performance (e.g. non-controllable expenses, external/competitive influences, etc) and provide recommendations.
- Management of Location labour costs. Ensure they are maintained at optimal levels to achieve maximum productivity and customer services standards.
- You need to ensure that each location staff understands and is fully conversant with, the objectives of the Location, Marketing and promotional activities
- Able to provide direction and leadership to all the Location employees
- Conduct recruitment of appropriate location staff.
- Able to plan the training & development of all staff including Assistant Cinema Manager and Service Leader.
- Able to Manage employee performance through motivation, discipline and career guidance as appropriate.
- Establish credibility and relationships within and between cinema and support departments.
- You need to develop and implement marketing and concessions programs and efforts.
- Actively initiate and support location development programs.
- Actively monitor and report on the performance of contractors and vendors.
Job Requirements
- You must have a Degree or diploma holder and above with operations experience in cinema, F&B, hospitality or retail industry
- Possesses the drive and commitment to achieve Company’s objectives
- You must have an effective writing and communication skill
- Innovative in problem solving
- Objective and rational thinker in introducing and executing new and improved procedures
- You must have a generous in sharing knowledge with staff and committed in encouraging team members to deliver quality work and service
- Facilitate and raise the level of employee engagement at all locations
- Able to perform rotating shifts on flexible working hours (weekends and PH)
- Preferably with a valid food hygiene certificate
- Must be fully vaccinated
