Key Responsibilities:
- Customer Service: Greet customers warmly, assist with product inquiries, and provide recommendations to enhance their shopping experience.
- Sales Transactions: Operate the cash register, handle cash and card payments, and issue receipts.
- Stock Management: Receive, unpack, and organize stock; ensure shelves are stocked and products are properly displayed.
- Store Maintenance: Keep the store clean and tidy, including sweeping, mopping, and organizing shelves and displays.
- Inventory Control: Monitor stock levels, report low inventory to management, and help with inventory checks and restocking.
- Product Knowledge: Stay informed about store products and promotions to effectively assist customers and suggest items.
- Customer Feedback: Address and resolve customer complaints or issues in a professional manner.
- Team Collaboration: Work with other staff members to ensure smooth store operations and provide support as needed.
Requirements:
- Education: SPM, O Level or equivalent preferred.
- Experience: Previous retail or customer service experience is an advantage but not required.
- Skills:
- Communication: Strong verbal communication skills to interact effectively with customers and team members.
- Customer Service: Friendly and approachable demeanor with a focus on providing exceptional customer service.
- Numeracy: Basic math skills for handling transactions and managing cash.
- Attention to Detail: Ability to maintain accurate stock records and ensure product displays are neat and attractive.
- Multitasking: Capability to handle multiple tasks efficiently, especially during busy periods.
- Physical Requirements: Ability to stand for extended periods, lift and move merchandise, and perform light physical tasks such as stocking shelves.
- Availability: Flexibility to work various shifts, including evenings, weekends, and holidays, as required.
Preferred Qualities:
- Positive attitude with a proactive approach to problem-solving.
- Reliable and punctual with a strong work ethic.
- Ability to work independently and as part of a team.
This role offers a dynamic environment where you can develop customer service and retail skills. If you enjoy interacting with people and thrive in a fast-paced setting, this position could be a great fit for you.
