EVENTS & RESERVATIONS MANAGER
ATLAS, a renowned venue at the forefront of Singapore’s prestige cocktail scene, is searching for a Reservations & Events Manager to coordinate our next phase of growth and opportunity.
· Work in one of the World’s 50 Best Bars
· Great base salary, Performance based bonus and other benefits
· Primarily corporate working hours
About ATLAS Bar Singapore:
Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.
About Job Position:
ATLAS is searching for a dynamic Events & Reservations Manager to lead our existing Reservations & Host teams and provide oversight to our retail offering. As a primary function, the role is to ensure the day-to-day reservation systems and procedures of our high-volume venue are maintained at an elevated level of guest service, befitting the quality of our in-venue experience.
To achieve this, you will need to manage not only the administrative responsibilities of our office-based team, leading by example, but also provide management and direction to our venue-based Host team.
You will be the primary contact to manage enquiries, sales and ownership of all Group Bookings in our designated and semi-private areas such as the Stage, as well as have the opportunity to offer the renowned ATLAS venue for full takeovers and fabulous bespoke Events, limited only by imagination!
We want an experienced hospitality leader who can provide a solutions orientated approach to maintaining and improving all aspects of our high touch service (in person or by other communication methods) while also increasing general guest numbers and our Events business conversions.
You will need a background in top-tier guest experience combined with high level competency of digital reservations systems (such as Seven Rooms) and exceptional administration skills. Previous Event management experience, whether large or small, is a must. However, a mature, methodical and detail-orientated approach to maintaining communication between guests and our wider ATLAS team to ensure seamless operations is considered a greater requirement for the role.
Supported by our existing, well-trained Host, Front of House and Kitchen team members, you will be tasked to increase our Group Bookings and Takeover Event business, as well as the refinement of our day-to-day reservation, guest service and retail experience. Additionally, you'll collaborate across departments (Bar, Floor and Kitchen) to deliver on all aspects of your guests’ requirements.
This is a role for someone who wants to make an impact in the hospitality industry.
We're seeking an individual with a mature mindset to effectively navigate operational challenges. We offer a young team dynamic, embracing continuous professional growth. At ATLAS, we prioritize heart and passion for hospitality.
Are there other benefits?
Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.
Join our team and enjoy fantastic benefits, including:
- Annual bonus: As a member of our management team, a performance-based bonus will be awarded each year towards achievable goals. Your dedication and outstanding service will be rewarded.
- Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
- Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to very competitive wages and KPI incentives, we offer an annual work anniversary incentive to celebrate your work anniversary with us.
If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or starting your hospitality management journey, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.
R1985185
EA Licence 15C7529
