about the client
Our client, one of the world’s leading life insurance companies globally.
about the job
In this position as a Shield Claims Specialist, you will be expected to review, assess and approve of shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.
In order to be suitable for this position, the incumbent is expected to conduct the end to end of claims process, from claims investigations to assessing and to service recovery. You will also be expected to attend enquiry, medical clarification with hospitals/clinics and effectively handling customer/agent’s complaints.
* Offers attractive salary, fixed allowance, excellent benefits and bonus
* Hybrid work arrangements - 3 days WFH weekly
* Office is located within walking distance from MRT station
Skills & experience required
- Excellent communication and interpersonal skills
- Familiarity with human anatomy, general diseases and disease management
- 2+ years of experience handling impatient or shield claims
- Ability to manage multiple priorities in a fast-paced environment
If the above position interest you, kindly click on the ‘apply now’.
EA: 94C3609/R132534
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
