ViewQwest is the fastest growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, we are also passionate and proud of the work that we do.
Be part of the team that bring #BetterBroadband to everyone! Be Better, Join the Fastest!
As an Account Director, you will be responsible for overseeing a portfolio of assigned corporate clients and actively driving sales and growth within one of ViewQwest’s most important and strategic markets. You will be assigned a specific business segment with quota responsibility, focusing on market penetration and growth.
Responsibilities
- Target Achievement: Meet and exceed assigned targets, with a focus on acquiring Monthly Recurring Revenue, Strategic Products, and Incremental Renewals.
- Relationship Management: Establish and cultivate productive and professional relationships with key contacts within the assigned business segment.
- Client Engagement: Develop a trusted advisor relationship with key accounts and customer stakeholders to identify and capitalize on growth opportunities.
- Solution Development: Drive solution development efforts that address customer needs by coordinating and facilitating cross-functional teams, including support, technical consultants, and management resources, to meet account performance objectives and customer expectations.
- Sales Pipeline Growth: Build and maintain a healthy recurring sales pipeline for the assigned business segment.
- Market Awareness: Stay updated on industry knowledge, market conditions, and competitors' products and pricing strategies.
- Strategic Planning: Complete strategic account plans, weekly revenue forecasts, and commit to Business Revenue objectives.
Requirements
- Educational Background: Bachelor’s Degree in Business, Marketing, IT Engineering, or a related field.
- Experience: 8-10 years of account management experience in an IT/Telecommunications company. Experience managing large corporate customers is an added advantage.
- Sales Skills: Target-oriented individual with proven sales experience dealing with B2B clients, including decision-making, problem-solving, and negotiating skills.
- Account Management: Proven capability in managing large, complex corporate accounts with a high level of accountability.
- Creative Problem Solving: Ability to think creatively, identify problems, and offer solutions with minimal guidance.
- Leadership: Ability to direct and motivate indirect internal stakeholders toward the achievement of established objectives.
