Primary Objectives;
- Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
- Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
- Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
Key Responsibilities;
- Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
- Perform credit review to proactively monitor credit quality through early problem loan
recognition & implement appropriate strategies to prevent or minimize loan default or
NPL. - Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
- Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.
