Main Responsibilities
- Configure and customize Microsoft Dynamics 365 Business Central to meet specific business requirements.
- Ensure seamless integration of Business Central with other enterprise systems (eg. Jedox, COGNOS, FIS, third-party applications).
- Troubleshoot issues faced between systems and servers (eg. Basic troubleshooting such as server restart, move files around wherever manual intervention is required).
- Utilize APIs and middleware to facilitate data exchange between systems.
- Monitor system performance and make recommendations for improvements.
- Troubleshoot and resolve technical issues related to Dynamics 365.
- Act as a liaison between business stakeholders and technical teams to gather requirements and provide updates.
- Participate in all phases of the project lifecycle, including planning, analysis, design, development, testing, and deployment.
- Ensure project deliverables meet quality standards and are completed on time.
- Create and maintain integration architecture, technical documentation, including design specifications and user manuals.
- Document integration processes and data migration strategies.
- Conduct training sessions for end-users on new features and functionalities.
- Stay updated on the latest Dynamics 365 features and best practices to recommend enhancements.
Qualifications & Experience
- Bachelor’s in Computer Science, Information Technology or relevant fields.
- 7-12 years of experience in IT consulting, with a focus on Microsoft Dynamics 365 Business Central; Experience with end-to-end implementations is preferred.
- Proficient in Microsoft Dynamics 365 modules, in particular Finance.
- Familiarity with Microsoft Power Platform (PowerApps, Power Automate).
- Strong understanding of system architecture, configuration, and customization.
- Experience with integration tools and techniques, including APIs and middleware.
- Knowledge of programming languages such as C#, JavaScript, and SQL.
- Experience in data migration and management.
- Excellent communication and interpersonal skills to liaise between technical teams and business stakeholders.
- Strong problem-solving abilities and analytical thinking.
- Ability to work collaboratively in cross-functional teams.
