- Build and maintain strong, long-term relationships with assigned key accounts.
- Act as the primary point of contact between the client and the company, gaining a deep understanding of the client's business, objectives, challenges, and decision-making process.
- Work closely with internal teams to deliver customized, value-added solutions that meet the client's specific needs.
- Identify and leverage opportunities to upsell, cross-sell, and expand business with key accounts.
- Develop and implement strategic account plans to drive revenue growth, ensure client retention, and enhance client satisfaction.
- Keep detailed records of all client interactions, communications, and agreements in the CRM system.
- Provide regular updates and reports on key account performance, potential risks, and growth opportunities.
- Proactively identify and address any issues or concerns that could affect the client relationship.
- Contribute to the development of company-wide key account management strategies and best practices.
- Collaborate with the sales team to support the acquisition of new key accounts.
- Represent the company and promote brand awareness at key client events and meetings.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No. 20C0270
