Job Description & Requirements
- Solicit potential customers and develop existing customer base
- Identify and solve customer problems, inclusive of all operational issues
- Maintain and develop excellent work relationships that enhance customer services, both internally and external
- Partner with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers
- Liaise with trade manager for rate / free time filling in L2A
- Create and submit OOG application for BU approval.
- Follow up on quotations, credit applications and free time request with all stakeholders.
- Feedback competitors/market rate info to the line manager for MMG rate reviewing.
- Responsible for updating weekly Customer Relationship Management (CRM)
- Monitor and ensure all sales quotations are filed on time before closing date.
- File the rate details into quotation negotiation and process auto rating when shipment materialized.
- Following up the FOB rate details with oversea agents/ regional office whenever there is FOB shipment received.
Requirements: -
- Minimum 2 years working experience in shipping line.
- Ability to work effectively in a team environment and good interpersonal skills.
- Self-starter, self-motivated, resourceful and responsive
- Well-organized with an aptitude in handling details and resolving problems.
- Demonstrate strong listening, verbal and written communication skills.