About Us: framethefolks is a multidisciplinary creative agency specialising in branding and marketing. We pride ourselves on our innovative approach, collaborative culture, and commitment to delivering exceptional results for our clients.
Job Description: We are seeking a dynamic and results-driven Account Manager to join our team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations exceeded. You will manage client relationships, oversee project delivery, and work closely with our creative and marketing teams to bring ideas to life.
Key Responsibilities:
- Act as the main point of contact for clients, building and maintaining strong, long-lasting relationships.
- Understand client goals and objectives, ensuring projects align with their expectations.
- Manage multiple client accounts, ensuring timely delivery of services and solutions.
- Collaborate with internal teams to develop creative and strategic marketing solutions.
- Monitor project progress and provide regular updates to clients and internal stakeholders.
- Identify opportunities for account growth and upselling additional services.
- Prepare and present reports on account status and performance.
Qualifications:
- Proven experience as an Account Manager or similar role in a creative agency or marketing firm.
- Strong understanding of branding, marketing, and creative processes.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and clients simultaneously.
- Strong organisational and problem-solving abilities.
- Familiarity with project management tools and software.
- [Optional: Degree in Marketing, Business, or a related field]
