Job Description
- To manage business revenue by servicing clients for the Division and the Company
- To foster various avenues & partnerships to enable growth.
- To foster internal collaboration across the various Price Forbes product lines and across offices.
- To contribute in building a profitable and scalable book of business.
- To continue to develop skills and knowledge to provide excellent client service.
- To ensure compliance with regulations and adherence to the highest standard of best practices and ethics.
- To manage as an account head role with key responsibilities being on retention of existing clients, growing our relationship, and cross-selling.
Job Requirements
- Prepare market slips and submissions based on deal/client’s placement needs.
- Assist clients to prepare the proposal form/ market submission.
- Advise clients on their obligations.
- Understand the insurance cover of each client and deal with all queries in a timely and professional manner.
- Provide a pro-active advocacy service to clients to expedite the settlement of claims, liaising between all parties and actively chasing information.
- Maintain a pipeline and ensure all deals are entered and updated in our internal systems as required.
- Complete compliance checks as relevant.
- Ensure all revenues are booked in a timely manner.
- Calling on prospects and clients for new business opportunities.
- Maintain proper meeting and call records.
- Work on management reporting as may be required.
- Continuously improving skills and knowledge base.
- Improving work processes to the desired level of efficiency.
- Prepare and deliver presentations as may be required.
- Follow up on premium receipts, payments, and timely claims settlement.
- To ensure sound business practices and an adequate and pro-active risk control framework within the team and work within authority.
- Learn the use of company systems and processes, and help drive and encourage adoption of it throughout Price Forbes and ensure that tracking is completed promptly to reflect the status of any risk.
- To exercise judgment when reviewing proposals, either new or renewals.
- To ensure files are passed on to the others in accordance with Company Rules and Procedures.
- To refer to senior colleagues, when issues fall outside your own experience and knowledge.
- To cross-sell various other products and solutions.
- Travel as may be required to meet prospects, clients, markets and partners.
- Manage and undertake assigned work to time scales as directed.
Knowledge Required:
- Detailed understanding and knowledge of general and credit, political risk insurance, surety solutions and relevant legal principles.
- Detailed understanding of the Company’s internal procedures and practices
- Certification in General Insurance (CGI) or any equivalent professional qualification as required
- Knowledge of finance and banking, ability to understand financial statements
Skills Required:
- Bachelor’s degree level or equivalent.
- More than 8 years of relevant experience in Trade Credit, Political Risks & Surety.
- Ability to develop new business.
- Ability to work to tight deadlines.
- Strong negotiation and influencing skills.
- Ability to build and maintain profitable long-term relationships with clients and insurers.
- Ability to handle multiple priorities in a fast-paced environment.
- Strong analytical, verbal and written communication skills.
- Accurate and attentive to detail.
- Ability to work with employees at all organizational levels.
- Proficiency in Microsoft Office (Excel, word, power point) & Outlook.
Representing Price Forbes
- Champion the Price Forbes name and core values.
- Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
- Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
- Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
- Open – we are open-minded and future-ready, and we embrace uncertainty.
- Represent Price Forbes with clients, agents, suppliers and other organisations.
- Any other relevant tasks that the CEO may from time to time require you to enact.
Compliance
- Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
- Escalation of any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
- Ensure completion of all mandatory Company training and to deadline.
Your scope of duties is not restrictive and may be expanded at the company’s discretion.
