A Multi-National Company managing Co-working space/offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.
Job Description:
- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.
- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)
- Assisting members with the ‘move-in, move-out’ experience.
- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.
- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.
- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)
- Assisting with and/or participating in members events and any other community related/driven initiatives.
- To perform any other duties or tasks assigned by the Supervisor.
Requirements:
- Possess a Diploma and above, preferably with experience in the Service industry.
- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.
- Proficient in the use of relevant office software (MS Office).
- Team player with ability to work independently.
- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.
- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.
- Able to start work immediately or within a short notice.
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Whatsapp text ONLY +65 82250145
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