Assist the Manager in running a smooth, efficient, and productive shift
• Assist the Manager in handling guests' queries and feedback
• Responsible for cash management of the POS
• Train, coach, mentor, and supervise a team of service crews in the delivery of excellent guest experience
• Ensures prompt, efficient, friendly, and accurate service
• Lead by example and providing timely feedback on areas of opportunities
• Promote good teamwork to achieve set goals/targets
Minimum GCE “N” Level and above
• At least 2-3 years of relevant experience (preferably in a similar capacity)
• Pleasant personality and service-oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
