- Manage and maintain all upkeeping activities of the site (commercial / residential).
- Ensure effective and efficient management of the common areas through routine checks.
- Carry out full administrative, financial and maintenance functions.
- Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and complete on schedule.
- Follow up with contractor on submission of monthly maintenance schedule, quotations, claims and invoicing.
- Assist in the supervision of term contractors.
- Raise POs and keep track of works done due to complaints by tenants / residents.
- Obtain quotations for repair and maintenance services.
- Attend to emergency or incident in compliance with in-house Apps & SOP for Escalation and response time.
- Lead and manage client-relationship.
- Engage and attend to complaints from tenants / residents professionally and properly and to ensure every complaint is closed and addressed with tenants / residents.
- Propose preventive maintenance strategy.
- Prepare the monthly report for the management and landlord.
- Ensure compliance with relevant laws, government rules and regulations and company policies.
- Any other duties as assigned by reporting supervisor.
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