Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Application Support Intermediate Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors
- Participates in disaster recovery testing
- Participate in application releases, from development, testing and deployment into production.
- perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
As part of Fixed Income Technology, FI Data Service provide:
- Data warehouse based on MSSQL and Hbase for various data storage
- Services based on Solr for index searching
- KAKFA for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications
- ELK for collecting app log information
- ES for indexing and querying
- Data Distribution and Caching infrastructure based on EMS and Gemfire which can handle transactional/time series data
- Data transport infrastructure with the underlying backbone of Tibco RV message bus and Reuters TIBCO RV/RVRD, is used to exchange real time messages between publisher and consumers based on multicasting
- Telemetry for automatic recording and transmission of data from systems in different locations for monitoring and analysis.
- Various business reporting based on QlikView/Tableau
Education:
- Bachelor’s/University degree or equivalent experience
How You’ll Succeed
Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
