Responsibilities
- Deep knowledge of the use of the product and its installations.
- In-depth knowledge of the products involved in intrinsic safety and functional safety applications.
- In-depth knowledge of safety systems (PLC / DCS) and of the dynamics relating to the applications of the process industry, for the development of possible technical solutions to be proposed to the customer.
- With the R&D Manager for the resolution of problems related to the standard and non-standard use of products and exchange of technical information on applications and customer requests for the development of new products.
- With the Sales Managers to interface directly with the customer to show the technical characteristics of the products through personalized presentations or webinars.
Qualifications
- 2+ years' of technical support experience
- Bachelor or diploma in Electrical and Electronics preferred
- Customer service oriented
- Strong written and verbal and troubleshooting skills
Thank you for your application and we regret that only shortlisted applicants will be notified
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EA (18C9514/R23118479)