COMPANY DESCRIPTION
Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: "Those whom the world rejects must move you the most."
Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).
Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.
RESPONSIBILITIES
This role contributes to Montfort Care success by partnering with Program Directors / Managers and cross functional teams in identifying, prioritising and developing new sites as well as existing portfolio optimisation responsibilities. Models and act in accordance to Montfort Care guiding principles and brand identity.
This role implements the strategy and plans for the organisation and plays a pivotal role in designing and creating positive experiences for employees and the community we serve.
Planning and Implementation
- Evaluate current sites, optimise space planning
- Support the goals of opening new sites and manage existing sites.
- Collaborate with Program Managers, Strategy, Legal, Finance, Technology, Governance and other internal teams and support overall real estate plans
- Attend industry events, co-ordinate approvals, working with landlords, government agencies, funders, architects, contractors, legal counsel and various internal/external stakeholders
- Manage tender/procurement process
- Ensure site renovation adhere to timelines and corporate identity (CI)
- Complete site handover to relevant stakeholders
- Develop the budgets, monitor budget utilisation and provide periodic reports
- Develop project organisation, objectives, project timelines and project governance. Monitor and provide periodic updates to Management.
Facilities Management
- Accountable for all Montfort Care sites
- Ensure tenancy agreements are in place and renewed in accordance to timelines and insurance effected for each site
- Ensure all sites adhere to all statutory requirements
- Provide site inspection schedules and ensure inspections are carried out
- Ensure site hygiene, safety and well maintained
Employee Experience and Community Experience
- Support site design to meet user experience
- Ensure sites are well maintained with appropriate facilities
Management Report
- Provide dashboard on the critical KPI and provide detailed periodic management reports
QUALIFICATIONS
Educational Qualifications
- Bachelor / Diploma in Estate Management, Engineering, Hotel/Hospitality
OTHER INFORMATION
Relevant Experience
- At least 5 years of working experience of which 3 years in similar capacity
- Proven track record in project Management
Competencies
- Able to "connect the dots"
- Ability to organise and manage multiple projects simultaneously
- Excellent communication, interpersonal and influencing skills to drive change, build relationships and gain buy-in from stakeholders
- Excellent problem-solving and critical thinking skills to identify issues and develop effective interventions
- Self-starter mentality with the ability to work independently and in cross-functional teams
- Committed and can-do attitude.
- Have a curious mind and stay abreast of emerging trends and developments
