Brief Summary
Working Hours:
- 5 days shift (including Weekends/PH), Follow Roster
- 3pm or 4pm to 1am or 2am (44 Hours Per Week)
Annual Increment
Location - Central, Orchard
Benefits
- 21 Days Leave Annually
- Dental & Medical Reimbursement
- Performance Bonus
- Transport after 12am, Staff Meal provided
Duties and Responsibilities
- Customer Service: Addressing any inquiries, concerns, or special requests promptly.
- Promotions and Special Events: Assist in the planning and execution of promotions, themed nights, and special events to enhance the guest experience and drive business
- Knowledge of Products: Stay informed about the bar's offerings, including specialty cocktails, wines, and spirits, and be able to provide detailed information to guests.
- Reservation: Be responsible for taking reservations, answering the phone, responding to any guest requests.
- Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
- Personalize each guest experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants.
- Maintain the Guests’ profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
- Relay all Guest comments to the Manager and Assistant Manager.
Job Requirements
- Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage
- Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
- Able to work on rotating shifts, weekends & public holidays
- Fluent in English and other languages is a plus
- Singaporean Only
Interested Applicants, kindly send your updated CV to +65 9006 5382 or click on “APPLY NOW”. We regret that only shortlisted candidates will be notified
EA License No: 15C7752
EA Personnel No: R24122863
EA Personnel Name: Edwin Kuang
