This role reports to Chef Concierge.
Job Description
* To deliver and retrieve guest luggage to and from rooms or designated areas, and assist with storage.
* To perform doorman duties, including opening car doors, managing luggage, and controlling traffic.
* To deliver newspapers, mail, and messages to guest rooms and assist guests entering or leaving the property.
* To arrange transportation for guests in the absence of the Concierge and handle parking procedures.
* To stay informed about hotel amenities, assist with guest inquiries, and support Concierge and Front Office staff as needed.
* To undertake any other duties when requested by the Front Office Management and Hotel Management.
Requirements
* Prior experience preferred
* Well-groomed and customer-oriented.
* Possess good interpersonal skills and pleasant disposition.
* Basic knowledge in Opera PMS system preferred.
