Your role
Do you thrive on complex problems in mission critical infrastructure? Are you logical, structured, and analytical in your thinking? Are you able to deliver operational, process and service improvements?
Are you an expert when it comes to platforms like Azure Cloud, LDAP, and other core-foundational technology platforms? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?
We are looking for an experienced Technical Identity Management Subject Matter Expert to join our production support organization. In this role you will:
- Support our Critical Infrastructure & Security Production Infrastructure & applications in a follow the Sun Model
- Leverage automation and development technologies to execute operational stability and maintenance tasks
- Transfer technical requirements into business solutions that are integrated into a heterogeneous and highly automated infrastructure
- Perform risk and security self-assessments across our Critical Infrastructure & security platforms
- Handle complex issues and problem management
- Support Project delivery and other service change management activities
- Govern the Permit to Operate (PTO) for new solution implementations
Your team
You will be working in the Technology Information Security Office Operations Team to provide global support of the Identity Management Services which spans across all business areas, leverages a diverse set of mission-critical platforms, and provides significant opportunities to gain valuable experience in some of the latest technology platforms. and to support the team in the deployment and management of the environment.
Your expertise
- Minimum 3 years of work experience on HASHICORP VAULT hosted in cloud(preferably Azure)
- Comprehensive knowledge of resilience and recovery strategies in complex organizations
- Strong experience with implementing disaster recovery solutions and recovery management
- Strong experience of ITIL incident and problem management
- Deep understanding/ Working experience of any of the following Critical Infrastructure Platforms:
- Hands-on experience with Identity and Access management products like Broadcom SiteMinder/Layer 7/Strong Authentication, PKI/Certificates, OTP, Mobile Based Authentications
- Experience / Understanding of DevOps and related tools mainly on Azure
- Hands-on experience on Splunk Searching and Reporting
- Good understanding of System Centre Operations Manager & SPLUNK Monitoring solutions
- Strong communication skills in English are essential to liaise with senior management, stakeholders, and team members
