- Operational Management:Oversee daily operations of the retail shop, ensuring efficient and effective service delivery.
Implement and monitor standard operating procedures (SOPs) to maintain consistent quality and service.
Manage inventory levels, ensuring accurate ordering and stock management to minimize waste and reduce costs.
- Staff Management: To train, and supervise food service staff, and schedule staff shifts, ensuring adequate coverage during peak hours while managing labor costs.
- Customer Service:Ensure the highest level of customer satisfaction by addressing customer concerns and implementing feedback.
Monitor customer service practices and train staff to uphold company standards.
Compliance and Safety: - Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections.
x
