Responsibilities
Responsible for processing customer orders and providing day-to-day customer support.
Coordinate shipping arrangements with customers, forwarders, or respective service providers.
Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.
Attend to customers' inquiries and requests.
Liaise closely with customers and suppliers regarding shipment schedules and rescheduling.
Support sales team with the creation of quotation to customers.
Interact with customers to close sales.
Qualifications
Candidate must possess at least a Diploma
At least 2 years of working experience
Good communication skills in both English and Chinese
Able to liaise with customers in mandarin
Computer literate - ability to adapt to MS office, other software quickly
5 days work week
