Note: This position is a 12-month agency contract, with the possibility of renewal based on performance.
Salary: Up to S$6,500
Working Location: Changi Business Park
Working Hours:
- Standard office hours (9am-6pm), with 24x7 on-call support.
- Available on weekends for production deployment support.
Overview:
- Provide 24x7 support for Regulatory Reporting applications.
- Coordinate infrastructure maintenance.
- Manage new application releases and adhere to release management best practices.
- Collaborate with Peer Application Teams, Infrastructure, Vendors, Security, and Change teams.
- Address production issues promptly as per Service Level Agreements.
- Enhance support processes to improve service levels and quality.
Responsibilities:
- Coordinate with System Admins for Non-Prod and Prod environments.
- Maintain and support regulatory reporting applications for SG, AU, and TW.
- Analyze and address issues and incidents.
- Update stakeholders on issues or maintenance activities.
- Support and perform various patching activities (RHEL, OS, DB, ISCD-Server Hardening, DR Flips, NVA Issues).
- Handle common activities (server procurement requests, firewall requests, NVA issues, UAM management, Cyber-Arc maintenance).
- Perform VM maintenance (RAM, CPU, housekeeping, basic scripting, KeyExchange).
- Assist with change management and other project-related activities (Marketplace, UAMS, Infra, PCF).
Requirements:
- At least 5 years in production support.
- Diploma/Degree in Computer Science, Information Technology, Engineering (e.g., Software, Systems), or a related field.
- Strong technical skills in microservices and batch technologies, including Elasticsearch, Grafana, and OpenTelemetry.
- Experience with containerized environments (PCF) and modern development tools (Agile, CI/CD, Git, Terraform, Jenkins).
- Proficiency in OS (RHEL, Windows Server), Unix/Linux Shell Scripting, and SQL.
- Hands-on experience with MSSQL, Oracle, MariaDB/MySQL, and ETL processes.
- Solid debugging, troubleshooting, and problem-solving abilities.
- Preferably banking experience.
- Ability to perform root cause analysis and work with cross-functional teams effectively.
Brandon Lim | EA Registration No: R21102894
EPS Consultants Pte Ltd| 95C5630
