x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Technical Services Manager
 banner picture 1  banner picture 2  banner picture 3

Technical Services Manager

Kris Infotech Pte. Ltd.

Job Description:

  • Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.
  • Responsible for application design and development from inception through production of Actimize portfolio of products both hands-on and as an SME.
  • Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.
  • Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team.
  • Engage and/or facilitate periodic training for the technical team.
  • Conduct code reviews to ensure code quality, maintainability, and security.
  • Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.
  • Collaborate with cross-functional teams to ensure project goals align with overall business objectives.
  • Stay current with industry trends and emerging technologies, applying relevant advancements to enhance technical solutions.
  • Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identify opportunities for service improvement.
  • Allocate resources effectively, balancing workloads and skillsets within the team.
  • Collaborate with HR to recruit, onboard, and train new team members.
  • Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.
  • Strive to build efficiencies, repeatable processes, and best practices on implementations.
  • Collaborate with product management on defining new product features.
  • Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt.
  • Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.

Requirements:

  • Someone who has team leading experience. Someone who is technically strong.
  • Coming from the vendor background and is familiar with the banking industry.
  • Previous experience in leading a technical team.
  • Demonstrated ability to inspire and motivate a team toward achieving common goals.
  • Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.
  • Strong experience in designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.
  • Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or --Professional Services capacity.
  • Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.
  • Customer facing experience, preferably in -Domestic travel required (up to 15%)
  • BA degree in Computer Science or related field or relevant experience (advanced degree a plus)


Sharing is Caring

Know others who would be interested in this job?

Similar Jobs
Technical Sales Engineer/Manager (MNC/East/up
Cvista Hr Consulting Pte. Ltd.
Quick Apply
Software Developer (AMK)
Maestro Human Resource Pte. Ltd.
Quick Apply
System Integration Engineer (Production/Kallang/5 days/up to $4500)
Cvista Hr Consulting Pte. Ltd.
Quick Apply
Youth Programme Manager
Bilby Community Development Ltd.
Quick Apply
System Control Engineer (PLC, East)
Recruit Expert Pte. Ltd.
Quick Apply
Senior System Engineer - Aviation
Leidos Singapore Pte. Ltd.
Quick Apply
Application Engineer #67669
Anradus Pte. Ltd.
Quick Apply
Network Engineer #67599
Anradus Pte. Ltd.
Quick Apply
Data Entry Specialist (Temp/ Hybrid Work Arrangement) #67597
Anradus Pte. Ltd.
Quick Apply
Application Engineer #67591
Anradus Pte. Ltd.
Quick Apply