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Sales & Accounts Executive

Highspark Pte. Ltd.

Job Type   /   Job Level

Full-time   /   Senior Executive

Job Location

Singapore, Singapore, Singapore

Salary Offered

About HighSpark Training Team:

HighSpark is a leading strategic communication consulting and training agency in Singapore. Under the HighSpark Training team, we develop innovative workshops, personalised coaching, and various learning modes to deliver transformative training experiences for Fortune 500 companies like LVMH, BD, Mastercard, McDonalds etc.

About the Role:

Are you the James Bond/Black Widow of Sales?

If building rapport is practically your middle name, and you’ve got a knack for sniffing out leads, turning “maybe” into “yes” with the smooth finesse of a top secret agent, then you might just be the Sales & Account Manager we’re looking for!

Estimated start date: October 2024

Note: We’ll hire someone to do both inbound and outbound. Inbound will be the BAU stuff with KPIs that justifies the base salary, outbound efforts will be rewarded in a form of commission.

JD for sales and accounts manager

Location: Singapore

Type: Full-Time

Compensation: Base Pay + Commission

About HighSpark Training Team:

View our corporate video here: https://vimeo.com/312448802

And more on our webpage here: https://www.highspark.co/training

About the Role:

Are you the James Bond/Black Widow of Sales?

Estimated start date: October 2024

What You’ll Do:

1. Prospecting and Lead Generation:

Identify and qualify potential leads from every corner of the internet, networking events, and maybe even the coffee shop down the street.
Develop and implement data-driven strategies to expand the lead pipeline and ensure a consistent flow of prospects.
Attend industry events, networking functions, and even organise a few (once a quarter) to meet potential clients, build connections, and ensure our brand is top of mind.
Stay top of mind by following up regularly with leads. Whether it’s calls, emails, texts, coffee chats, you’ll be keeping those conversations alive.
Conduct thorough research on potential clients to tailor outreach and sales strategies to their needs.
Initiate contact with prospects to introduce our products and services, effectively communicating our value proposition.

2. Consultative selling and pitching:

Handle regular inbound enquiries, responding promptly and effectively to turn interest into action.
Develop and deliver sales presentations that speak directly to client needs and make our training offerings impossible to resist.
Demonstrate a deep understanding of HighSpark’s training offerings or services, answering any questions and handling objections professionally.
Continuously improve and personalize sales proposals to increase conversion rates.

3. Client Relationship Management:

Build and maintain strong, long-lasting relationships with clients, ensuring their needs are met and expectations exceeded.
Act as the main point of contact for clients, providing ongoing support and addressing any issues that may arise.
Leverage opportunities for upselling and cross-selling to existing clients, maximizing their engagement and satisfaction.

4. Pipeline & CRM Management:

Use CRM tool(s) to manage sales pipeline, track interactions, and monitor the progress of deals while keeping detailed records of these and maintain up-to-date information in the CRM system.
Prepare regular reports on account status, including monthly/quarterly sales results and forecasts.
Analyze and monitor key performance metrics to drive continuous improvement and client satisfaction.

5. Sales Target Achievement and Growth:

Identify opportunities to grow accounts by proposing new products, services, or solutions that align with client needs.
Achieve sales targets by managing and negotiating contracts and closing agreements to maximize profits.
Work towards and exceed set sales targets and KPIs, consistently driving revenue growth.
Collaborate with the team to strategise and implement effective sales tactics.

You’re the Right Fit if…

You love networking with people, whether it’s over coffee, at events, or even in line at the grocery store.
Sharing valuable stuff with others makes you as happy as a kid in a candy store.
You can handle rejection with grace, using it as a stepping stone for future success.
You’re a natural problem-solver who’s always on the lookout for the latest tech, tricks, and tools to stay ahead of the curve.
You thrive in dynamic environments, tackling challenges with creative solutions and adjusting to changing circumstances.
Self-motivated and driven, you’ve got your eyes on success (with a healthy appetite for commission).
You’ve got the gift of gab, and your communication skills could charm even the grumpiest cat.
You’re committed to personal growth and aligned with our vision to empower others through effective communication.
You’re not about the cookie-cutter approach; you’re all about tailoring solutions that fit just right.
You enjoy working in a team environment, sharing ideas, and contributing to collective success while also being able to work independently.

Why HighSpark?

Make a real impact: Train executives that are leading in B2B and tech. From entry-level all the way to senior stakeholders.
No fly-by-night: We’re lean, but we’ve been around for 10+ years and gained several accolades such as HR Vendors Award and SME Enterprise award.
Stay ahead of the curve: We continuously improve our methodology according to industry best practices and strive to create visible transformation in our learners. Check out some of our resources here
Work with some of the best: Our clientele consists of market-leading brands you’ve likely heard of before.
Flexible Work Arrangements: Hybrid work-mode. Less time spent on commuting, more time for focus and delivering impact. Also, our team members love us for offering work-life balance!
Work with a talented, passionate and youthful team: Collaborate in a supportive and encouraging environment where our average age is <35.
Learning & Flexible Benefits: Customised career pathways and learning initiatives to keep you updated and relevant.

We’re passionate about what we do and have already made a significant impact. Now, we’re looking for someone like you to help us take it to the next level. Join us, and let’s make sure even more people know about the incredible work we’re doing.

Criteria:

Experience:

2-3+ Years in Sales/Account Management: Proven track record of managing client accounts and achieving sales targets. Experience in B2B sales, particularly in training, consultancy, or tech industries, is a strong advantage.
Event & Networking Experience: Prior experience in planning, attending, or creating networking events to foster business relationships and generate leads

Skills:

Exceptional Communication Skills
Relationship Building
Sales Strategy & Tactics. Experience with consultative selling is a plus.
Prospecting skills. Experience with LinkedIn Sales Navigator is a plus.
CRM Proficient. Experience with Pipedrive is a bonus.
Problem-Solving & Adaptability
Proficiency in Microsoft Office Suite and presentation software such as PowerPoint and Excel.