Job Description:
Senior Property Executive duties and responsibilities include planning and executing strategies for completing property management, periodic preventive maintenance, reactive maintenance and maintenance projects within KPI and in a timely manner. Supervising all property management, soft services, M&E services (include M&E minor project work), leading a team and vendor groups to manage and support the tactical delivery and be the on-site key point of contact for the key stakeholders.
You will be supporting and assist managing the growth and performance of the site operations together with the SFM, Cluster Leads, peers through leadership, drive excellence, and participate in key discussions. You will also work closely with client’s line managers on property, soft services, mechanical, electrical, and technical field strategy and in driving the implementation of all features include on site.
The responsibilities will include supporting the site budget, inventory management, maintenance and operations, contract services, purchasing of material, and equipment & supplies.
Ability to effectively communicate via phone and email ensuring that all administrative duties are completed accurately and delivered with high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Direct report to the assigned Cluster Lead or Manager.
As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Likewise, you’ll be working side-by-side with both engineering and facilities departments in handling our contractors. Ensuring workplace safety is also within your scope. You will actively participate in health and safety reviews and identify potential risks. You will also participate in emergency evacuation procedures as needed.
RESPONSIBILITIES
- Manage and oversee the preventive and corrective maintenance works in association with soft and hard FM services where applicable. These shall include but not limited to cleaning, pest control, security, fire protection system, security system, lifts system, ACMV, plumbing & sanitary system, building works, etc.
- Manage and oversee the carpark operations and its parking guidance system.
- Attend to all complaints/feedback, incidents and crisis situations and submit incident report.
- Liaise and coordinate with Contractors to ensure timely maintenance works are done.
- Supervise and ensure that all types of routines and ad-hoc repair works undertaken by the term contractors are carried out according to the Contract.
- Compile service reports and send them to Client.
- Plan and implement improvement work for the buildings under his/her care.
- Inspect building common areas and tenanted spaces, reporting all defects and non-compliances to Facilities Manager (FM) or Senior Facilities Manager (SFM) or Account Director (AD).
- Attend tenancy fit-out meetings.
- Source for quotations for ad-hoc repair works, parts replacement, and other work.
- Prepare cost estimates for ad-hoc maintenance, reinstatement and improvement works and work completion form/job sheet once work is completed for billing purpose.
- Establish communication with tenants on any disruptions, feedbacks, fitting-out and maintenance works conducted on site.
- Use of Technology system or tracker to record defects and update the status of the feedback till closure.
- Manage PTW application by the Contractors or Tenants.
- Order and keep track of spares, inventories, and tools for maintenance works.
- Ensure all statutory licenses and permits are renewed timely (e.g. fire cert, petroleum & flammable materials storage licence, building signage, annual water tank cleaning, periodic structural inspection, periodic façade inspection, etc.)
- Render assistance for VIP Visits and Events.
- Assist the FM or SFM in preparing the monthly KPI scorecard, presentation slides and management report.
- To undertake other work assignments which the Management may assign.
REQUIREMENTS
- Diploma or Degree holder in Building or Facilities related disciplines with min. 3 years of related working experience.
- Fire Safety Manager Certification an added advantage.
- Good understanding and knowledge of facilities operations / tenant management.
- Proficient in MS Office, PowerPoint, Excel, and ability to analyse data.
- Team Player and willing to learn.
- Independent, self-motivated, flexible, responsible, and able to work under pressure.
- Pleasant personality, strong customer service, interpersonal skills, and problem-solving ability.
