Location: Nordcom II
Working Hours: Monday - Friday, 9:30 AM - 6:00 PM (1-hour unpaid lunch break)
Salary: $12/hour
Job Description:
We are looking for a diligent and organized Order Processing & Delivery Coordinator to join the team. The ideal candidate will be responsible for handling order processing, delivery coordination, and inventory management. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with various departments.
Key Responsibilities:
Order Processing:
- Review and process purchase orders from customers.
- Issue and update order confirmations to customers, ensuring all relevant parties are informed.
- Liaise with factories on pricing, order details, and delivery schedules.
- Verify and provide feedback on documents received from factories or suppliers.
- Prepare and send all necessary documents related to sales contracts to customers.
- Update and monitor the status of all sales orders in the sales order book weekly.
- Organize and file all purchase and sales order documents (both hard and soft copies) efficiently, ensuring they are uploaded to the shared folder.
- Address and resolve customer complaints regarding delivery issues, goods shortages, and documentation.
- Coordinate with the accounts department to verify payments received and outstanding debts before processing deliveries.
Delivery & Inventory:
- Confirm delivery dates with customers for their purchase orders.
- Work with customers to arrange goods delivery in accordance with sales contract terms.
- Coordinate shipments and customs documents with overseas and local forwarders.
- Manage logistics tasks, including import/export activities and coordination with local suppliers.
- Monitor and update the status of all import/export and shipment activities.
- Record goods receipt in the Microsoft Dynamics NAV system and collaborate with the accounts department to track goods received.
- Issue delivery notes and collaborate with the accounts department to prepare Proforma and Tax Invoices.
- Arrange transportation for delivering goods to customers' locations as specified in sales contracts.
- Ensure that freight and transportation costs are controlled and aligned with budgetary requirements.
- Manage and review logistics costs, transportation quotations, delivery times, and customer requirements.
- Handle inventory control in the Microsoft Dynamics NAV system and update stock reports.
Requirements:
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Dynamics NAV or similar inventory management software.
- Ability to work independently and as part of a team.
- Strong communication skills, both written and verbal.
- Prior experience in order processing, logistics, or inventory management is preferred.
