OVERVIEW & IMPACT:
Samsung Electronics Device Solution is a global leader in Memory Semiconductor technology. Our regional Sales and Marketing office in Singapore is looking for a talented technical professional to join us as Senior level Field Application Engineer for Memory Technical team.
The incumbent will be main contact window between our Headquarters in Korea and our sales office in Singapore office and ASEAN countries. Incumbent be responsible in providing advisory, technical solutions and leadership to the customers and various stakeholders. Using his/her technical, organizational, and customer knowledge to influence customers and assist them in applying in the products/services to their needs resulting in revenue generation, new business identification and future opportunities.
JOB RESPONSIBILITIES:
- Communicate and collaborate with various stakeholders to understand and resolve technical and quality related issues. Gather technical requirements/ specification from customers
- Provide memory long-term plan and align with customer requirement.
- (Pre/post-sales support and technical presentations regarding product strategy and roadmaps, features, industry technology and competitive positioning)
- Setting-up customer qualification plan (qualification block, MP time frame)
- Running regular tech meeting (weekly/monthly) for continuous customer support.
- Building-up customer relationship and keep improving.
- Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new project Design-In opportunities
- Discussing next generation product’s specification and making standardization by aligned with customer requirement. (interface, performance, power, form factor, density and software features)
- Explain and share details of memory technical issues to HQ tech team (Product Engineering, Software, Quality, Application Engineering)
- Running QTR/MTR meeting for tech discussion / new product D-In.
- Finding new Design-In/Business chances and contribute to revenue increase.
QUALIFICATIONS & REQUIRED SKILLS:
· BS degree or MSC in Engineering (Electrical/Electronics) or equivalent
· Minimum 10 years of relevant experience
· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development (systems such as electrical, electronics, computerized, mechanical and / or combination of these)
Experience in FA/QA in semiconductor or electronics industry ( preferable in Memory related products)
Experiences in customer project design-in (understanding of customers design flow) and follow up in failure analysis issues (from self managing minor problems to co-working on complex issues with HQ team) will be added advantage
· Strong Ability to speak and write in Korean Fluently
· Understand Memory related ecosystem in ASEAN and India region
A qualified person should have at least 10 years in SSD development/test/analysis engineer role. Relevant QA experience in the semiconductor/electronics industry will be an added advantage.
