IT SERVICE DESK ANALYST (LEVEL 1: ENTERPRISE, END-USER IT SUPPORT)
MORE INFORMATION:
- Company: Well-reputable IT Service Provider Organization (supporting Government related organizations)
- Working Location: Bukit Panjang Zone (8 mins walk from nearest MRT)
- Working Arrangement: Monday – Friday (8 AM – 5.30 PM)
- Benefits (on top of basic): Variable Allowances (up to S$ 370/month) + Annual Variable Bonus + Other Attractive Employee Benefits (i.e.: 14 Days of Annual Leaves, Medical & Insurance Benefits, etc.)
RESPONSIBILITIES:
- First point of contact with the (internal) customers/ end-users, third-party service providers & other departments [via hotline calls, emails, etc.] to resolve incidents, service requests, etc.
- Monitoring enterprise IT Network, Server, Systems & Commercial Clouds.
- Documentations, and Record keeping.
- Other relevant duties as assigned
REQUIREMENTS:
- Required to have Higher NITEC or Diploma (or Higher) in IT, Computer Science or related disciplines
- Have at least 1 – 2 years of relevant IT System/ Network experiences OR in Network Operation Centre (NOC) environment
To Apply, please kindly email your updated resume to [email protected]
We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our internal resume database for future opportunities.
APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)
