about the company
Our client, an esteemed biotechnology company, is on the lookout for a Customer Service Executive based in Singapore to remotely support their expanding operations in Korea.
about the job
- PO processing & confirmation of PO to customers (SO Creation)
- Coordinate with purchasing & production departments on schedule arrangements
- Weekly re-schedule report to customers
- Provide costing to sales person on new projects
- Quotations generation and monitoring of delivery shipment
- Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution
- Process Customer’s orders until delivery in accordance with the order processing system (IFS system)
- Maintain Filing System of all Sales and Stocks related documents
- Assist in Financial Audit and Stock Count Exercise
skills and experience required
- Degree / Diploma or equivalent
- Min 3 years working experience in a customer service role
- Understand and hands on Order to Cash Business Process
- Good knowledge of imports-exports procedures, customs formalities
- Hands on with order management, processing , fulfilment
- Able to commence within a short notice or immediate will be a plus
- Able to speak and write in Korean to to liaise with Korea's client who cannot speak english
- Test of Proficiency in Korean - TOPIK II Grade 5/6 certified is needed for the position
If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913
