Supervise and coordinate the activities of food and beverage service staff, including hiring, training, scheduling, and performance management.
Ensure exceptional service for guests by addressing their needs and resolving any issues or complaints in a timely and professional manner.
Monitor inventory levels, order supplies, and manage stock to ensure that there is always an adequate supply of food and beverage items.
Maintain high standards of food quality and presentation, and ensure that health and safety regulations are followed.
Support marketing and promotional activities to attract guests and increase revenue, including special events, theme nights, and seasonal promotions.
Maintain effective communication with other departments (e.g., kitchen, housekeeping) to ensure seamless operation and guest satisfaction.
