Responsibilities
Reporting to the Area Manager/ F&B Manager, your responsibilities include but are not limit to:
- Direct and manage retail stalls according to company SOPs and regulatory requirements
- Mentor and supervise service staff on food handling, service conduct, and compliance to standards
- Required to prepare meals based on the company's SOPs
- Preparation of food from scratch and premix
- Advice on operational needs and service consistency
- Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
- Monitor sales and provide monthly sales reports with recommendations for business reviews with management
- Handle cashiering duties, customers’ complaints and operational issues
- Other work scope as required by business needs
Qualifications & Requirements
- Preferably someone with a diploma in F&B, supply chain or related courses
- Tech savvy, energetic, outgoing, customer service oriented
- Hands-on with good problem-solving skills relating to food court operations and customer issues
- Ability to foster positive working relationships
- Experience working in the F&B sector is a plus
