- Great learning opportunities
- Fun working environment
- Hybrid working arrangement
Your Responsibilities
Event Operations Management
- Responsible for supporting the Managing Director, General Manager and Senior Events Manager in all event management activities
- Provide support for all events and campaigns (both in-person and digital, where necessary) from pre-event planning to onsite delivery and post-event management
- Deliver successful events onsite, overseeing setup and related logistics
- Source, negotiate and manage external vendors necessary for all events
- Liaise with clients during the event planning process to ensure client satisfaction
- Ensure customer satisfaction (sponsors, delegates, speakers included) by responding to their queries in a prompt and professional manner
- Provide customers (sponsors, delegates, speakers included) with necessary event information according to the event delivery timeline
- Assist in administration items for the operations team
Customer Service
- Responsible for assisting in customer enquiries and support where needed
- Working with the CS department on client invoices
Requirements:
- Meticulous and detail-oriented
- Good problem solving skills
- Keen and fast learner
- Good interpersonal and communication skills
- Keen interest in growing in the Digital and Live event industry
- Proficient in Microsoft Office tools e.g. Word, Excel, PowerPoint
This individual will support the Senior Events Manager in various event management activities, including in-person and digital events, vendor negotiations, and budget management. They will be responsible for overseeing event setups, managing timelines, and ensuring client satisfaction. A detail-oriented approach is crucial for managing event attendees, sending out event information, and handling customer inquiries effectively. This position is ideal for those passionate about event management, offering a platform for advancing and thriving the dynamic event industry.
