Responsible for supporting the EAM of Sales & Marketing (DOSM) in all sales functions to achieve department goals and objectives.
RESPONSIBILITIES:
· Ensure all reports are secured in time for prompt circulation, submission and filing.
· Ensure proper filing of sales files, collaterals and documents.
· Ensure proper care and maintenance of all sales equipment.
· Maintain proper inventory of sales supplies and stocks.
· Ensure proper update and maintenance of all sales templates and reports.
· Roster and record schedules for annual leave, Saturday duties, TEP duty, HOD sessions, performance reviews, sales meetings, and other meetings and activities.
· Assist the EAM, S&M in preparing and posting monthly production reports for Sales, Catering and Reservations Departments and in implementing the sales incentive scheme.
· Assist the EAM, S&M in follow up of sales leads and closure of contracts and rooming lists.
· Assist the EAM, S&M in maintaining database to ensure all information is accurate and updated.
· Assist the EAM, S&M to reply to client telephone and email enquiries promptly while they are out of office.
· Prepare and send proposals, contracts, and other reports and submissions as required by the EAM, S&M.
· Prepare welcome cards, invite cards, amenity forms, requisition forms and other forms as scheduled and/or required by the EAM, S&M.
· Actively participate in client activities like site inspections, entertainments and client events to build rapport with key contacts.
· Assist the EAM, S&M in planning and execution of client events and activities.
· Assist the EAM, S&M to liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.
· Assist the EAM, S&M with travel arrangement plans and related activities.
· Develop and maintain a good working relationship with associates of all Marriott Global Sales Offices and properties.
· Attend and take then circulate minutes of meetings and participate in projects and events as required.
