As the F&B Service Supervisor, you will be responsible for overseeing the daily operations of our food and beverage service. You will lead by example, ensuring that all guests receive prompt, professional, and courteous service. Your leadership and organizational skills will be key in maintaining the smooth running of our service operations and enhancing our guests' dining experience.
Key Responsibilities:
- Supervise and coordinate the activities of the service staff.
- Ensure that all customers are greeted warmly and receive attentive service throughout their visit.
- Manage seating arrangements, and service flow to optimize efficiency and customers' satisfaction.
- Train, mentor, and motivate the service team to achieve excellence.
- Handle guest complaints and concerns professionally, seeking to resolve any issues promptly.
- Monitor inventory levels and work with the management team to ensure adequate stock of beverages and service supplies.
- Maintain a clean, organized, and welcoming environment in the dining area.
- Collaborate with the kitchen and bar staff to ensure seamless service.
- Uphold health and safety regulations and company policies.
Requirements:
- Proven experience as an F&B Service Supervisor or in a similar role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Exceptional customer service skills and a passion for delivering high-quality service.
- Ability to multitask and remain calm under pressure.
Interested candidates can whatsApp to 97581741
