APAC Senior Lab IT Specialist, Roche Diagnostics Asia Pacific
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
As the APAC Senior Lab IT Specialist, your responsibilities include providing technical support for APAC affiliates using Roche digital products, conducting regional workshops and training, supporting APAC affiliates during project implementation, and taking the lead in driving Lab IT initiatives within the APAC region.
The Opportunity:
- Collaborate with APAC affiliates, product marketing, and Global Customer Support (GCS) of Roche Information Solution (RIS) and Roche Diagnostics Solution (RDS) to align and adopt digital strategies for the APAC region
- Advocating the best practices among the APAC Lab IT community and leading in new feature/product implementation including alignment with APAC affiliates, product marketing, and GCS RIS / GCS RDS
- Identify and propose continuous system and process improvements to enhance Lab IT service delivery for the APAC region
- Ensuring escalated issues are properly handled and resolved
- Responsible for mentoring and conducting internal knowledge transfer among team members
- Support in formulating a sustainable APAC Lab IT support model aligns with RIS strategy
- Based in Singapore and reports to APAC Lab IT Team Manager, Service & Support, Lab & C-Suite Value Stream
Who you are:
- Demonstrate strong team spirit and ability to work independently to deliver tasks promptly.
- You hold a Bachelor's degree in Computer Science, Clinical Laboratory Science, or Biomedical Science preferably with 5 years and above of work experience in the clinical diagnostics field (Medical Technologist or LIS administrator).
- Relevant knowledge and experience in digital pathology and histology workflow integration is highly desirable
- Knowledgeable in Laboratory Information Systems and diagnostics products integration is highly preferred.
- Equip with network topology, LINUX, SQL queries, data flow, and interface engines (ASTM/HL7) expertise
- Willingness to travel up to 40% of the time due to the job nature.
