- Scheduling and deployment of cleaning manpower to assigned jobs/sites
- Implement improvement initiatives to enhance operational efficiency
- Developing, executing and ensuring company SOP's are complied with
- Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary
- Sending equipment and/or manpower to job sites as and when required
- Buiding open and trusting relationship with clients to achieve long term partnership and contract renewal
- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all jobs/sites and surpass the clients' expectations
- Conduct site visits and advise on manpower requirements and costing for jobs
- Manage equipment and supplies inventory maintenance and replenishment as and when necessary
- Oversee effective OJT training to maintain high standards of works
- Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies
- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
- Recruiting and interviewing applicants to maintain sufficient manpower
- Facilitate compliance with regulatory requirements and Workplace Safety and Health policies, procedures and regulations
- Assist the Management in preparing and maintaining documentation required for regulatory requirements
- Assist at job sites as and when required
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