Working Location: North (Senoko)
Working Hours: Monday to Friday: 8.30am to 5.30pm; Alt Saturday: 8.30am to 12.30pm
Responsibilities:
- Handle car warranty submissions.
- Store and accurately record all tangible goods covered by warranty claims.
- Serve as the primary point of contact for the designated products when it comes to tracking and filing paperwork for warranty items for all service centers employing principals.
- Manage the warranty audit with the help of the principals' auditors and internal auditors.
- Keep track on and update on technical recalls.
- Send principals technical reports.
- Give the workshop technical advise.
- Talk about technological failure with cross-functional leaders and staff.
- Examine the reasons behind the inability to provide local fixes when the principals' decision is unfavorable.
- Assemble and carry out technician technical training.
- Collaborate with training facilities to arrange training programs and internships
- Help with the analysis and calculation of service contract costs.
- Carries out as needed tasks given by superiors
Requirements:
- At least 1 years of working experience in automotive repair and technical service, warranty administration with SOP and documentation
- Experience in technical investigation and report writing
- Study Background related to Automotive Engineering (preferred)
- Able to handle basic negotiation between principals and internal stakeholders
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
