Job Purpose
To provide Human Resource and administration support to the Human Resource Department and provide quality customer service to both internal and external clients.
Job Responsibilities
Recruitment
- Assist in recruitment: job postings, pre-screening, phone interviews, shortlisting, coordinating interviews, document verification, interview prep, reference checks, pre-employment medicals, rejection emails.
- Prepare new hire onboarding packs, book induction rooms, send evaluations.
- Arrange, coordinate, and send invites for new hire induction.
- Assist in recruitment strategies like career fairs.
- Update daily hiring and vacancy tracking reports.
- Track and update new hire evaluations monthly.
- Manage voluntary and involuntary terminations, updating monthly reports.
Training
- Manage and update training records.
- Coordinate in-house training: room bookings, attendance sheets.
- Handle training administration: documentation, communication, course applications, liaising with providers, training grants, evaluations.
- Collect data, prepare training evaluation reports for management.
- Support assigned projects: email follow-ups, venue setup, program coordination.
- Track and update the training budget.
- Conduct training as needed.
Admin
- Assist in employee engagement and wellbeing programs.
- Update and submit reports as needed.
- Prepare PowerPoint slides for reporting.
- Take minutes when necessary.
- Assist in performance management reviews.
- Track contract renewals and performance appraisals.
- Support corporate governance, audits, compliance, and documentation.
- Generate and track attendance sheets for meetings.
- Support employee welfare: baby hampers, wreaths, etc.
- Handle HR department purchases/requisitions.
- Provide administrative support to the HR Manager/Directors.
- Participate in meetings, committees, and projects as needed.
- Perform other assigned duties.
- Report to and provide feedback to the HR Manager.
- Actively participate in fundraising and other Boys’ Town commitments.
- Collaborate with staff, departments, and components of Boys’ Town.
- Perform additional duties assigned by the Executive Director or representative.
Requirements
- Minimum Diploma in Human Resource Management or equivalent.
- Preferably 1 year of relevant working experience*
- Good understanding of the Employment Act.
- Excellent organizational skills and attention to detail
- Proficient in record keeping (filing/documentation).
- Strong follow-up skills characterized by timeliness, persistence, organization, clear communication, attention to detail, proactiveness, and accountability.
- Good interpersonal and communication skills.
- Initiative and ability to work well in a team.
- Customer service oriented.
- Ability to work quickly and handle pressure effectively.
- Proficient in MS Office (Outlook, Excel, Word, PowerPoint); knowledge in HRMS is a plus.
*Candidates with more years of relevant experience may be considered for the role of Senior HR Officer or HR Executive if deemed appropriate and suitable for the role.
