Responsibilities
- Handle and manage general insurance claims (property & liability).
- Manage and ensure accurate and prompt claims processing within stipulated turnaround timeline.
- Review and check that the claim amount payable is computed based on policy cover and payment made in accordance to management guidelines.
- Manage enquiries in relations to claims and payment status from brokers / insureds.
- Communicate effectively with stakeholders, brokers/insureds and related parties, in the course of claims administration.
- Prepare claims statistics and reports required.
- Undertake projects and initiatives as assigned and perform other duties determined by the organisation.
- Able to supervise and guide junior colleagues in team.
Requirements
- Diploma/Degree in any discipline.
- Min 5 years of relevant work experience in handling staff related in general claims and other classes of insurance-related claims.
- Meticulous, organised and systematic.
