We are seeking a dedicated and meticulous Clinic Assistant to join our team. The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The ideal candidate must possess excellent communication skills, attention to detail, and a strong customer-service mindset.
Responsibilities
Manage the reception area, greeting patients, and handling phone calls professionally.
Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.
Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
Update billing records accurately and reconcile daily collections.
Provide assistance to doctors during consultations, ensuring patients' needs are met efficiently.
Maintain a clean and organized clinic environment.
Requirements
Experience in a healthcare setting would be advantageous.
Excellent interpersonal and communication skills.
Strong customer-service mindset with a focus on patient satisfaction.
Ability to multitask and work efficiently in a fast-paced environment.
Flexibility to work evening sessions and across multiple locations.
Proficiency in medical billing software and basic computer skills.
The Clinic Assistant plays a pivotal role in ensuring the smooth operation of the clinic and delivering high-quality patient care. If you are a compassionate and detail-oriented individual with a passion for healthcare, we encourage you to apply for this position.
Only shortlisted candidates will be notified. Thank you for applying.
Employer questions
Your application will include the following questions:
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Singapore?
- Do you have experience in an administration role?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Clinic Assistant?
- Which of the following languages are you fluent in?
- Are you available to work on weekends or public holidays?
- Do you have any leave planned in the next 6 months?
