Business Development Admin Assistant

Mission:

• Serve our customers by providing administrative support to ensure the smooth and efficient operation of the e-commerce sales process.
• Provide excellent customer service to walk-in customers, ensuring that their needs are met promptly and professionally.

Outcomes:

• Accuracy: All administrative tasks are completed accurately and efficiently, with minimal errors.
• Timeliness: All administrative tasks are completed on time.
• Responsiveness: All inquiries and requests from the customer are responded to promptly and professionally.
• Customer Satisfaction: All customers are satisfied with the level of administrative support they receive.

Competencies:

• Attention to Detail: Ability to focus on and complete tasks accurately, even when multiple distractions or competing priorities exist.
• Communication: Ability to communicate effectively both verbally and in writing.
• Customer Service: Ability to provide excellent customer service, even in challenging situations.
• Organization: Ability to manage multiple tasks simultaneously, and to prioritize work effectively.
• Teamwork: Ability to work effectively as part of a team, and to support other team members as needed.
• Technical Proficiency: Proficiency in Microsoft Office Suite