- Receives and handles requests for service, following agreed procedures.
- Identify and diagnose issues and problems. Advise users on appropriate course of action
- Provides 24x7 Service Desk Support as defined by Tier 1 /Tier 2 support
- Provides phone, e-mail. First point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.
- Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements.
- Any other ad hoc duties as assigned by supervisor
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
