· Cashiering duties;
· Guide residents to make S&CC payment on e-platforms;
· Attend to residents on feedback matters as part of the front line customer service team;
· Assist in cases creation in the system;
· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
· Liaise with other team members from other departments pertaining to the feedback or queries cases;
· Assist with Facilities Booking matters;
· House visits;
· Any other duties assigned by the Supervisor.
