Total 5 service engineer job vacancies in Administrative / Clerical category in D03 Queenstown, Tiong Bahru

Purpose of Position

The individual in this position reports to the HOD and contributes to the administration of the programme. The individual in this position will assist in the administrative and secretarial support to the Department. He/she will also be the main liaison for public enquiries and all incoming referrals. He/she is responsible for providing administrative support to the Department and preparing monthly reports required by the funders, governing authorities, audit and sponsors to ensure the timely submission of the documents. He/she is also expected to provide administrative and logistics support to the department’s projects, from and not limited to procurement processes, department and board meetings, minutes writing, SOPs, management of funds etc.

Responsibilities:

• Provide administrative and logistics support to the department in operational documentation and reports i.e. weekly department meeting notes, evening management committee meetings for CW2S department, assist in collation of profiling and needs assessment, monthly reports required for internal analysis, by the funders, governing authorities and sponsors to ensure the timely submission of the documents for funding and audit etc.
• Administer annual satisfaction survey with seniors/befriendees and CW2S team.
• Tapping on Excel, Power BI, or software/application to consolidate reports/data.
• Provide administrative support to the department in Purchase Requisition and Payment vouchers. Monitoring the usage of funds for staff welfare, maintain department’s google sheet schedule etc.
• Update, develop and/or streamline current operational workflows and SOPs such as ops manual, workflows, policies and documentation procedures i.e. visitation SOPs including escalation SOPs and risk management etc. Establish knowledge management documentation system. Initiate, coordinate and consolidate knowledge management efforts with CW2S managers and AAC team.
• Main liaison with IT colleagues and external vendor (NUS) on our CVWO issues, documents and troubleshoots day-to-day issues as well as oversee the annual improvement exercise with NUS.
• Ad-Hoc duties or other projects assigned by Management.

Requirements:

• Diploma/Degree in Administration, Business, Gerontology or equivalent
• Good communication & interpersonal skills
• A team player & equally adept at working independently
• Dynamic, quick-thinking, adaptable & responsive to change
• Enthusiastic & self-motivated to value-add
• Meticulous and methodological

Job Description

Customer Service and Admin
• Attend to jobseeker enquiries and facilitate appointment bookings including – verifying and creating new or follow-up appointments, managing their profiles in the system and making outbound calls to confirm appointments
• Perform jobseeker profile management in system
• Assist jobseeker in filling up relevant forms and customer satisfaction survey
• Data cleaning and entry functions into system

Events Support
• Assist with registering jobseekers for event
• Support outreach activities within the vicinity of career centres
• Help out at events within the cluster, whenever needed
• Other duties assigned by the supervisor

*To be deployed to cover frontline duties when needed (e.g.: F2F over a counter involving mostly with Jobseekers over registration for Job Fairs, verification of application forms, etc.)

Requirements

• O Levels and above qualification
• Able to converse in English & another 2nd language
• Customer service experience as role requires dealing with challenging situations
• Meticulous, independent and a team-player
• Digitally savvy as required to handle various systems
• Proficient with MS Office (Word and Excel)
• Willingness to be externally deployed for events or cover duties at various locations

Others

• 12 weeks contract (extendable)
• Jurong East

Job Highlight:

• Contract Postion ( 12 months)
• Central, Queentown
• Monday to Friday, 8.30am to 6.00pm

Job Description:

• Assist in recorting & notes taking, support in information-gathering and liaison with external agencies related to social work.
• Assist in managing relationship with social service agencies and to write up referral letters if needed.
• Attend to mailbox and drafting of replies.
• Data entry duties as assigned.

Requirement:

• Only Singaporean
• Diploma in any field
• Meticulous and competent with MS Office

Interested applicants please click "Apply Now" or email to [email protected].

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Position / Department

Administrative Executive, Shared & Corporate Services

Job Purpose

As an Administrative Executive, the person shall assist in administrative support for the Shared & Corporate Services.

He/She shall support and work closely with the Administration Manager to help ensure the smooth operations of the FSC and in general administration.

Job Description

Maintenance and Safety of Facilities

· Assist in ensuring the smooth operation of the centre's facilities and equipment.

· Engage and collaborate with teams/colleagues/external agencies to enable the good maintenance of facilities and equipment.

· Monitor and manage the efficient use and disbursement of materials, equipment, and resources of the centre, e.g., stationery, toiletries, etc.

· Identify areas of improvement and proactively make necessary and timely modifications/changes.

· Support in maintaining and upkeeping office cleanliness, including the repairs and fixtures of the facilities.

· Support the Admin Manager in the coordination and supervising of office cleaners.

· Vendors management, e.g., servicing and maintenance of facilities and equipment.

Procurement and Vendors’ Management

· Support in the purchase of materials, equipment, and services necessary for the smooth operation of the centre.

· Ensure the proper recording, filing, and tracking of service contracts, equipment, license renewals, etc.

Finance

· Payment and claims submission (Shared & Corporate Services): liaison with vendors and internal staff for payments with supporting documents before e-submission.

Others:

· HR: Support in staff onboarding/exit – issuing/return of laptops and other IT assets, office keys, locker space, etc.

· Meetings/Training: room booking and set-up, refreshments, etc.

· Any other duties as assigned.

Requirements

· Minimum 2 years experience as an Admin Executive or similar administrative role

· Proficiency in office applications (e.g., MS Word, MS Excel, MS PowerPoint)

· Equipped with basic IT competencies and user support.

· Strong organisational and time management skills

· Resourceful person with strong initiative skills

· Highly adaptable with the ability to cope with competing demands and changes.

· Strong communication abilities (verbal and written), and comfortable engaging with different stakeholders.

· Meticulous, i.e., attention to detail, and problem-solving skills

· Can multitask and prioritise daily workload.

· A team player with a proactive approach to work and a positive attitude

Responsibilities

• Providing end to end service coordination with both internal (sales, service, warehouse) and external customers or suppliers.
• Providing administrative support to Operations and Service team
• Coordinate on all project activities from procurement to order or service delivery
• Resolve service team admin issues timely
• Monitor project progress, preparation and submission to finance for timely billing
• Carry out administrative tasks including data input, maintaining records, paperwork and proper filing
• Tracking, checking of all service reports and follow up with engineers to ensure timely submission
• Handling enquiries from customers and suppliers
• Involve in internal audit
• Involve in quarterly stock take

Requirements

• Good command of English
• Relevant experience in project administration or service coordination
• Process-driven
• Able to multi-task
• Able to work well with deadlines
• Able to work under pressure
• Well-organized with a customer-oriented approach
• Flexible and adaptable
• Excellent communication and people skills
• Able to work independently and willing to work in a team
• Meticulous with an eye for detail
• Well-versed in MS Office applications
• Experience with Navision is advantageous